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Suscripción PREMIUM no funciona en PC

New Here ,
Mar 14, 2022 Mar 14, 2022

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Tengo suscripción PREMIUM y cuando voy al PC me dice que debo pagar?

 

WTF?

 

prueba gratis de 7 días?, pero si tengo para acceso a mis dispositivos!

 

Que clase de servicio es esto?

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Adobe Employee ,
Mar 14, 2022 Mar 14, 2022

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Hi @Svedverg  

 

As we can check that you have Acrobat premium and to use premium features on the PC you need an Acrobat DC subscription which is different from the mobile's Acrobat premium subscription. However, you can use the Acrobat premium subscription on the mobile if you have the Acrobat DC subscription for desktop (Win/Mac).

Here is a help document for subscription information: https://www.adobe.com/in/acrobat/pricing.html

Mobile Reader app FAQ: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know if that helps.

 

Thanks,

Harsh

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