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Suscripcion

New Here ,
Jul 22, 2022 Jul 22, 2022

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Hola! Pago la suscripción como siempre pero desde Noviembre 2021 que recuen ahora me doy cuenta estoy como usuario gratuito. Necesito resolver esto ya!!!

Además veo varios pdf en blanco será por esto?

Saludos

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hello Ana,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you try the below steps once:

1. Log out from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the application with the same credentials.

 

If this does not help, you may try restoring your purchase. You can learn more about it from the below link:

Subscription Services — Acrobat for Android Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hello Ana,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you try the below steps once:

1. Log out from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the application with the same credentials.

 

If this does not help, you may try restoring your purchase. You can learn more about it from the below link:

Subscription Services — Acrobat for Android Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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