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Syncro problem

New Here ,
Apr 05, 2023 Apr 05, 2023

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Hi, i'm writing this post for a problem with syncro of the bookmarks: before i had a old acc (with no subscription) and I didn't have this problem; with the add of a new account, when I add a new bookmarks, they don't syncro between the devices. How I can resolve It?

TOPICS
Android , Cancel subscription , Comment markup and annotate , Crash or freeze , Create PDF , Edit and export , Enterprise mobility management and SDK , Install update and subscribe , iOS , Organize PDF pages , PDF forms , Print , Security or signature , View or share PDFs

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Adobe Employee ,
Apr 08, 2023 Apr 08, 2023

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Hi @Jman Lee,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind checking if the files are uploaded to the cloud? If the files are not, you might need to upload them for the syncing to proceed.

 

Hope this clarifies your question.

 

-Souvik

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