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Telefonum sıfırlandı

New Here ,
Jan 02, 2024 Jan 02, 2024

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1 senelik Abonelik satın aldım.. telefonum sıfırlandı programı yeniden yükledim ve oturum açtım. Satın aldığım Aboneliğime ulaşamıyorum

 

TOPICS
Android , Crash or freeze , Edit and export , Enterprise mobility management and SDK , Install update and subscribe

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 03, 2024 Jan 03, 2024

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Hi @ADEL SOUND34563992f6l5,

 

I hope you are doing well. I am sorry for the trouble.

 

I checked your email address registered here in the community and cannot find an active subscription for Acrobat Premium.

 

Please let me know what error you get when trying to use Acrobat. A screenshot of the error would be great.

 

If the application is unable to identify the subscription, you may try a few steps below:

1. Logout from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the device.

 

If these do not work, you may try restoring the subscription. Please refer to the link to learn how to restore the subscription: Manage subscriptions — Acrobat for Android Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Jan 03, 2024 Jan 03, 2024

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Hi @ADEL SOUND34563992f6l5,

 

I hope you are doing well. I am sorry for the trouble.

 

I checked your email address registered here in the community and cannot find an active subscription for Acrobat Premium.

 

Please let me know what error you get when trying to use Acrobat. A screenshot of the error would be great.

 

If the application is unable to identify the subscription, you may try a few steps below:

1. Logout from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the device.

 

If these do not work, you may try restoring the subscription. Please refer to the link to learn how to restore the subscription: Manage subscriptions — Acrobat for Android Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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