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The app signs me in under a name I don't know

New Here ,
Oct 18, 2021 Oct 18, 2021

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The app is signing me on under and Amber Green that I do not know. I created the email and it has been Aaron Green for eternity. I do not know how to fix this.

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Android , Security or signature

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Adobe Employee ,
Oct 19, 2021 Oct 19, 2021

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Hi @Aaron Green 

 

Hope you are doing well.

As mentioned that you see a different name on your Adobe ID. It could be possible that when you have created the Adobe ID for the first time this name was entered mistakenly. But, don't worry you can change the name on your Adobe account.

Here is a help document you can refer to:

https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html/

 

Let us know if it helps.

 

Thanks,

Harsh

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