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The File is Corrupted or damaged hence cannot be opened

New Here ,
Dec 18, 2020 Dec 18, 2020

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Hi seemingly every pdf from any website, with very few exceptions I get this error message with no work around.

It can't be the file as I have tried many files from many websites and get the same issue just as an example I have attached a URL from which I get the error message when opening the COVID-19 data dashboard report

I am using the latest version of Android FYI

 

https://www.stockton.gov.uk/our-people/coronavirus-covid-19/the-local-covid-19-picture/ 

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Android , View or share PDFs

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Community Expert ,
Dec 18, 2020 Dec 18, 2020

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You can open the file with Adobe Acrobat Reader on Android.

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Adobe Employee ,
Dec 21, 2020 Dec 21, 2020

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With which browser application are you trying to open the file and what is your OS version?

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New Here ,
Dec 21, 2020 Dec 21, 2020

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Hi I am using android 11

And built in Chrome browser

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Adobe Employee ,
Dec 21, 2020 Dec 21, 2020

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Hi Robert, We have identified a possible fix for this issue. Would you be interested in becoming a beta tester for the application and trying it out? Please let us know your email id in case you are interested.

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