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I purchased adobe premium to edit some files. I purchased through Apple. Sometimes it works but most of the time I get "Adobe Subscription error domain 12". How do I fix this? When it works, if I leave Adobe it does not work when I return and it says restore purchase. when I am a premium user. Thank you
It does this for both my iPhone and my iPad
The operation couldn't be completed.
(AdobeSubscriptionErrorDomain error 12.)
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Hi @Jose_Rojas3615,
Hope you are doing well. Sorry for your experience with Acrobat's subscription.
This error is generally shown when Apple does not share a confirmation of your purchase going through.
This is a server side issue from Apple not confirming your subscription rather than Acrobat having anything to do.
If you still experience the same issue, I suggest reaching out to Apple support to check the anomalies and then try again.
Hope this clarifies your question.
Regards,
Souvik.
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Hi @Jose_Rojas3615,
Hope you are doing well. Sorry for your experience with Acrobat's subscription.
This error is generally shown when Apple does not share a confirmation of your purchase going through.
This is a server side issue from Apple not confirming your subscription rather than Acrobat having anything to do.
If you still experience the same issue, I suggest reaching out to Apple support to check the anomalies and then try again.
Hope this clarifies your question.
Regards,
Souvik.
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