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There is this bug issue in the last month after i paid the subscription.The pdfs aren’t being saved

New Here ,
Jul 09, 2024 Jul 09, 2024

IMG_4134.png

IMG_4136.png

TOPICS
Crash or freeze , Edit and export , iOS , PDF forms , Security or signature
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Adobe Employee ,
Jul 31, 2024 Jul 31, 2024
LATEST

Hi there

 

I hope you're doing well, and thank you for reaching out.

 

Could you please provide more details about the workflow or steps you're using to save the PDF to OneDrive? If you're using the 'Copy to' option within the Acrobat Reader mobile application, try removing the OneDrive storage from the app, rebooting your device, and then adding the OneDrive storage back to the Acrobat Reader Mobile app. This might resolve the issue.

Additionally, please check for any pending or missing updates for your iPad and the Acrobat Reader Mobile application. You can do this by visiting the App Store. After updating, reboot your device.

 

You may also use the Share icon to save the PDF to OneDrive.

Open the PDF and click on Share icon provided at the top right corner on the screen.

Then click on the Share a copy button provided at the bottom of the screen. Now select OneDrive from the list of the options appears.

Note: Please ensure that the OneDrive application is installed on the device. 

 

~Amal

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