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2

To speed up the process of opening the pdf

New Here ,
Mar 16, 2024 Mar 16, 2024

Hello sir ,

I am Alok Tiwari. I'm using your pdf reader from last 3 years but in now days the time taken for opening the pdf is extended and when I open the pdf of my homework and other study material it took too much time to open it which is so irritating. So please be help full in this matter the resolve it as quick as possible. 

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Adobe Employee ,
Apr 02, 2024 Apr 02, 2024
LATEST

Hi @Alok288803,

 

Hope you are doing well. Thanks for writing in!

 

Would you mind sharing a few more details for further investigation:

1. The app version of Acrobat you use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] of your device and the version;

3. A screen recording of the event for better understanding;

4. If the issue is with a specific file, please share the file over a private message to test the issue in-house.

[To send a private message, click on my profile name followed by the blue "Send a Message" button on the next page]

 

Look forward to hearing from you.


-Souvik

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