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Tools on adobe acrobat does not work on a specific page

New Here ,
Mar 21, 2024 Mar 21, 2024

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I tried using tools (highlight, strikethrough, and etc..) but it doesnt show on a specific page of my pdf file. All other pages worked perfectly fine. 

i already tried updating my app and restarting my ipad but still doesnt work.

 

i uploaded a sample screen recording of the issue.

 

pls help.

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Adobe Employee ,
Apr 01, 2024 Apr 01, 2024

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Hi @Joseph Owen36234125u4us,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you use (go to Profile-> About Acrobat);

2. The iPadOS version of your device;

3. The sample file over private message to test the issue in-house.

 

[To send a private message, click on my profile name followed by the blue "Send a Message" button on the next page]

 

Look forward to hearing from you.


-Souvik

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