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Due to some budgeting, low income issues… I need to cancel my subscription. But I have lots of important study files in here.
Could someone please explain how I can move them out of here and into another storage unit?
Anna
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Hi there
Hope you are doing well and thanks for reaching out.
Would you mind sharing if you are using an iOS or an Android device?
If you have stored the file on the Document Cloud storage, you can login to https://acrobat.adobe.com/link/home/ with your Adobe ID and password and go to the Documents tab and manually download the files to your computer/device and then upload it to any other cloud storage
Also, go through the help pages listed below and see if that works:
- https://www.adobe.com/devnet-docs/acrobat/ios/en/managefilesfolders.html#files-management
- https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html
Let us know if you are referring to something else.
Regards
Amal
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