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Trying to edit a document but just keeps loading

Maria35605604ezs3
New Here ,
Feb 21, 2024 Feb 21, 2024

Hi 

I'm trying to edit a document but it tells me i need to subscribe which I have already done which it then confirms i have but then a loading page comes up and I can't get any further im on the iPad. Any ideas please as really need to edit a document urgently.

 

ThanksIMG_0929.png

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