Trying to use acrobat on ipad

[Jeremy35223681ytt6]

Files opened in adobe acrobat freeze and continue every 5 seconds or less.  How can I make this stop.

[S. S]

Hi @Jeremy35223681ytt6,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

2. The OS [iOS/Android] and its version;

3. A screen recording of the event;

4. A sample file where you experience the issue to test in-house.

Look forward to hearing from you.

-Souvik