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Unable to access account

New Here ,
Aug 10, 2021 Aug 10, 2021

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Unable to access account. I have a paid subscription (9 months) @ $9.99 a month but when I try to access and use Acrobat  it tells me I am a free user and that I need to subscribe

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Aug 15, 2021 Aug 15, 2021

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Hi,


Hope you are doing well.

 

We are sorry, you're having difficulties. This was a known issue, however we fixed it. Please update your application and you will not face any difficulty further. If issue continues to persist after update please do let us know.

 

You response awaited.

 

For more help: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#manage-subscriptions

 

Regards 

Ria

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