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Unable to add comments to PDF file on iPadOS app

New Here ,
May 16, 2023 May 16, 2023

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I have a PDF file that is partially restricted: I am able to leave comments, but not make general changes. It works as expected on the desktop version of Acrobat (on a Mac). But when I open the same file on my iPad (from a shared Dropbox folder), I am unable to leave comments. Instead, when I tap the little pencil and then “Comment,” I get the message: “Read-only PDF: This tool is not available because the document is read-only.”

 

Thus there is a bug in the iPadOS version of Acrobat, and I hope Adobe can fix it as soon as possible.

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Adobe Employee ,
May 25, 2023 May 25, 2023

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Hi @georgem89132188,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

This is the expected behaviour for Reader Mobile on iOS as of now. We are improving how the reader reacts when working with entirely or partially restricted files.

 

We would love to hear your feedback on it. Please fill out the form here: https://acrobat.uservoice.com/

 

Filling out the form ensures that your feedback reaches our product team to review and implement the changes in the upcoming releases.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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