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Unable to end subscription via Apple

New Here ,
Dec 03, 2022 Dec 03, 2022

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Adobe you think you're clever omitting the cancel subscription option on my Apple subscription list. It's going to cost you.

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Cancel subscription

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Adobe Employee ,
Dec 05, 2022 Dec 05, 2022

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Hello @Patrick274231529dd2 

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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