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Unable to open a pdf form from a link sent to my from my bank. Please assist.

New Here ,
Apr 16, 2024 Apr 16, 2024

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hi @Charles367778686dbb,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I checked the file properties and this file is created using LiveCycle Designer. Such files are not supported on the mobile version of Acrobat and may require the desktop version to launch.

More info here: Fill and sign forms

 

Hope this clarifeis your question.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Community & Social Consultant | Document Cloud | Adobe

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