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Unable to open doc in adobe from gmail.

New Here ,
Jun 20, 2023 Jun 20, 2023

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Screenshot 2023-06-20 at 17.11.59.png

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Adobe Employee ,
Jun 25, 2023 Jun 25, 2023

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Hi @Liebschen30607191ndy7,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

From the screenshot, it looks like you are trying to open an XFA form which is not supported on the mobile version of Acrobat.

 

You will need the desktop version of the application to be able to view the file.

 

Would you mind sharing the file with me over a private message for further investigation?

(To send a private message, you can click on my profile name-> click the blue button saying "Send a Message" on the next page).

 

Look forward to hearing from you.

 

-Souvik

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