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Unable to prepare shared copy of the pdf

New Here ,
Jan 17, 2023 Jan 17, 2023

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I am trying to share PDFs from my iPad and iOS acrobat app but it won't let me send them as it says there was an issue trying to prepare the shared copy. It was working this morning but then suddenly stopped.

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iOS , View or share PDFs

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Adobe Employee ,
Feb 06, 2023 Feb 06, 2023

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Hi @Owen279672317moe,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for better investigation:

1. The application version of Acrobat Reader Mobile you are using;

2. The iOS version you are using;

3. A screen recording of the workflow to better understand the scenario.

 

Meanwhile, you may refer to the given link to learn more: Share and review — Acrobat for iOS Help.

 

Look forward to hearing from you.

 

-Souvik.

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