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Unable to print document

New Here ,
Jul 07, 2023 Jul 07, 2023

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I'm trying to printThe document who sent password protected I opened it was able to open the document been trying to print it and it says that is password protected can't they can't be printed but there's no password there's no option to put a password in to enter a password it's important that I print this document within 5 days I'll talk to the company that sent the document they resent it to another email address I've tried that and it takes me back to Adobe as it should but it's still will not let me print them document does anyone have any ideas or can someone with Adobe help me there's no cop don't find any contact information for Adobe which as many people use Adobe there should be a contact number or email

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Adobe Employee ,
Jul 10, 2023 Jul 10, 2023

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Hi @Sonny James30949314kzzb,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Acrobat Reader for mobile does not support printing or editing password-protected files. I suggest using the native PDF viewer to print the files.

 

Hope this workaround works.

 

-Souvik

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