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Unable to restore purchase on Ipad

New Here ,
Feb 07, 2022 Feb 07, 2022

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Signed out of iTunes tried to restore, also checked for updates, still receive this message. even deleted and reinstalled app to no avail,


Restore Error
Unable to restore purchases.
The operation couldn't be
completed. (AdobeAISSession-
ClaimStatusErrorDomain error
8.)

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Install update and subscribe

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Adobe Employee ,
Feb 08, 2022 Feb 08, 2022

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Hi @Daniel230494748azs 

 

Kindly try to sign out and sign in in the app. If that still shows the error, provide us with more details.

1. Application version?

2. iOS version?

3. A video/screen recording that shows the issue clearly.

 

Thanks,

Harsh

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