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Unauthorized access

New Here ,
Jun 16, 2023 Jun 16, 2023

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How does Acrobat Reader manage to have full access to the photo library on an iPhone 12 without any permissions to do so AND have the Settings app report that Acrobat has no access?

That is some clever yet nefarious-looking programming.

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iOS , Security or signature

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jun 25, 2023 Jun 25, 2023

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Hi @T001,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Acrobat cannot access your files unless given access. You can learn more about Adobe's privacy policies here: Adobe Privacy Centre

 

Hope this clarifies your quesiton.

 

-Souvik

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Adobe Employee ,
Jun 25, 2023 Jun 25, 2023

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Hi @T001,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Acrobat cannot access your files unless given access. You can learn more about Adobe's privacy policies here: Adobe Privacy Centre

 

Hope this clarifies your quesiton.

 

-Souvik

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New Here ,
Apr 06, 2024 Apr 06, 2024

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Then why did I just get a notification on my android asking to turn an image I got from WhatsApp into a PDF? Permissions are disabled in the settings and I haven't used acrobat in ages. 

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Adobe Employee ,
Apr 08, 2024 Apr 08, 2024

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Hi @RadioactiveRyan,

 

Hope you are doing well. Thanks for writing in!

 

Thank you for sharing your concern. Since file access permission has been provided by you to Acrobat, we aim to enhance your experience by identifying potential document images and providing an easy way to convert them to PDFs. You can disable these notifications by turning off the ‘Downloads’ channel in your app notification settings.

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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