• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Unauthorized charge

Guest
Jul 13, 2022 Jul 13, 2022

Copy link to clipboard

Copied

I do not have any subscription to adobe but am still being charged for Adobe software San j every month .

TOPICS
Android , Cancel subscription , Install update and subscribe

Views

396

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 14, 2022 Jul 14, 2022

Copy link to clipboard

Copied

Hello,

 

I hope you are doing well. I am sorry for your experience with Adobe.

 

Since you mentioned that you are being charged every month, could you please share a receipt with us of the transaction with Adobe mentioned on it. We would require the transaction number to proceed further with our investigation to provide you with the best resolution.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jul 14, 2022 Jul 14, 2022

Copy link to clipboard

Copied

LATEST

Hi 

They didn't send me  full transaction details just send like charged as in screenshots.

Thank you!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines