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Unauthorized charge

Guest
Jul 13, 2022 Jul 13, 2022

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I do not have any subscription to adobe but am still being charged for Adobe software San j every month .

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Android , Cancel subscription , Install update and subscribe

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Adobe Employee ,
Jul 14, 2022 Jul 14, 2022

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Hello,

 

I hope you are doing well. I am sorry for your experience with Adobe.

 

Since you mentioned that you are being charged every month, could you please share a receipt with us of the transaction with Adobe mentioned on it. We would require the transaction number to proceed further with our investigation to provide you with the best resolution.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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Guest
Jul 14, 2022 Jul 14, 2022

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Hi 

They didn't send me  full transaction details just send like charged as in screenshots.

Thank you!!

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