• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Unexpected error

New Here ,
Apr 13, 2024 Apr 13, 2024

Copy link to clipboard

Copied

One weird thing happened, there was a file with name say xyz, I opened this file many times and edited/updated it using the Adove tools, and also this file was starred (means saved on cloud).

Recently I shared this file with a friend as a copy, the copy she had consisted all the edits or updates which I did, but when I opened the file, what I had was a blank (original unedited copy) file.

 

How did this happen? and this seems huge ulnerability, please someone help me out here.

TOPICS
Android , PDF forms

Views

34

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 16, 2024 May 16, 2024

Copy link to clipboard

Copied

LATEST

Hi @shivamt18441025,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

We were experiencing issues with the servers during the time of your post.

Would you mind updating the app to the latest version and checking again if the issue is fixed?

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines