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Why can I no longer copy and paste text?

New Here ,
Apr 07, 2023 Apr 07, 2023

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Adobe Acrobat Android is no longer allowing me to eas

ily highlight and copy text to paste to other apps. I need to do this for work several times a day. Including phone number which are treated differently. By changing to Liquid mode I can copy but ghem it doesn't work for the phone numbers. Up until a few days ago it was fine. 

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Android , Edit and export

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Adobe Employee ,
Apr 07, 2023 Apr 07, 2023

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Hi @James29293442yp81,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few more pieces of information for further investigation:

1. The application version of Acrobat Reader Mobile you are using;

2. The Android version for your device;

3. A screen recording of what you see when trying to copy text.

 

Look forward to hearing from you.

 

-Souvik

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Community Beginner ,
Apr 22, 2023 Apr 22, 2023

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I am having this same issue!  I have an existing form created in Adobe Acrobat Pro.  I would open the pdf (not in editing mode,) type in the form fields.  Once completed, I could do a Cntl +  A and Copy and Paste entire contents of document.  As of earlier this week I could no longer copy and paste an entire form.  Now only the PDF text copy and paste.  I cannot even select multiple fields to be copied and pasted.

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Community Beginner ,
Apr 22, 2023 Apr 22, 2023

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BTW, this is now on multiple PC devices.  I have not tried it on mobile.

 

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Community Beginner ,
Apr 22, 2023 Apr 22, 2023

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Laurel2953044572qk_0-1682197733160.png

I did a control + A and can only copy existing text.  No form fields.

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Adobe Employee ,
Apr 24, 2023 Apr 24, 2023

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@Laurel2953044572qk 

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

To confirm, are you referring to copying the information from within the form fields or just the text on the document? 

 

Look forward to hearing from you.

 

-Souvik

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Community Beginner ,
Apr 24, 2023 Apr 24, 2023

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The document contents + the info entered in the form fields.  I used to be able to do this!  Fill out a form, save it.  Copy and paste entire contents of now completed form into a blank email.

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