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Why did I get Charged

New Here ,
Dec 21, 2021 Dec 21, 2021

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I did canceled right away

but how come after a month

why am I being charged?

well infact I canceled  within the next 24 hrs right after I downloaded the app

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Android , Cancel subscription

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021

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Hi @Yhannah22349698z5po 

 

Sorry for the inconvenience. As mentioned that you have been charged for a subscription, but we are not able to see any subscription under this email. 

Do you have any other email that might be having the subscription active, please let us know in a private message? Also, please confirm if you are still being charged for the subscription amount?

 

Thanks,

Harsh

[Edited]

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