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Why is my subscription cancelled

New Here ,
Jul 24, 2023 Jul 24, 2023

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I paid for a full year subscription which will end 2024 but it has been cancelled 

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Cancel subscription

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Adobe Employee ,
Jul 26, 2023 Jul 26, 2023

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Hi @fiifi31266673oxfh,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile's subscription.

 

Acrobat Premium subscription is managed by the Store from where you purchased, not Adobe. I suggest checking with Store support for a better resolution for why the subscription was canceled.

 

-Souvik

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