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access cloud remotely

New Here ,
Mar 07, 2018

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I saved a pdf on my desktop to adobe cloud. My question is how can I access this file by mobile phone?

Hi Felipes,

Yes, you are correct. This is a design behavior of the application that it doesn't allow to download the "Document Cloud" file from the app itself. You can download the file using web browser.

Use this form to request new features or suggest modifications to existing features- Feature Request/Bug Report Form

Regards,

Akanchha

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access cloud remotely

New Here ,
Mar 07, 2018

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I saved a pdf on my desktop to adobe cloud. My question is how can I access this file by mobile phone?

Hi Felipes,

Yes, you are correct. This is a design behavior of the application that it doesn't allow to download the "Document Cloud" file from the app itself. You can download the file using web browser.

Use this form to request new features or suggest modifications to existing features- Feature Request/Bug Report Form

Regards,

Akanchha

TOPICS
iOS

Views

526

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 07, 2018 0
Adobe Employee ,
Mar 26, 2018

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Hi Craigh,

Looking at the description given above, I assume that you are referring to the "Document Cloud" storage or is it the general "Cloud" storage you are talking about?

If you have installed the Adobe Reader mobile application, then you may follow the following steps suggested in the help document Acrobat Reader Help for iOS: Opening PDFs in Acrobat Reader  to open the pdf files in Adobe Reader app.

In general, files saved in "Document Cloud" storage using desktop application or via web are automatically accessible using mobile app's "Document Cloud" storage space.

Hope this is what you are looking for.

Regards,

Akanchha

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Mar 26, 2018 1
New Here ,
Mar 28, 2018

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Excuse my English.

I think the problem is you can’t download  a document saved in Acrobat cloud directly from the Acrobat App, isn’t it? You have to open Safari, access at Acrobat Cloud, open the document, download it by sharing in the App.

It would be better if you could do it directly from the App

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Mar 28, 2018 0
Adobe Employee ,
Mar 28, 2018

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Hi Felipes,

Yes, you are correct. This is a design behavior of the application that it doesn't allow to download the "Document Cloud" file from the app itself. You can download the file using web browser.

Use this form to request new features or suggest modifications to existing features- Feature Request/Bug Report Form

Regards,

Akanchha

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Mar 28, 2018 1