Access denied on Acrobat Reader for iPad

New Here ,
Jan 20, 2019 Jan 20, 2019

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Since the latest APP update, the Acrobat Reader for iPad started asking for sign-in before I could use. I have an Adobe ID but didn’t remember the password so I went through “forgot password” to reset the password and now, obviously my Adobe ID is back in use and I have no issue in login to make a post on this forum.

BUT, I seem to never be able to sign in Acrobat Reader for iPad and I keep receiving an error message upon login attempt that says “Access Denied”. I’m trying to attach a screenshot of this. E228A54D-E05F-403B-B019-47E0C9642F92.png

Anyone please could advise? Very much appreciated.

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Adobe Employee , Jan 22, 2019 Jan 22, 2019
Hi ynsummer,As per the issue description mentioned above, you are getting above mentioned error when trying to sign in into acrobat reader, is that correct? Refer to the following forum thread discussing the similar issue:Access denied on iOS (thru google) Thanks,Shivam

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Adobe Employee ,
Jan 22, 2019 Jan 22, 2019

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Hi ynsummer,

As per the issue description mentioned above, you are getting above mentioned error when trying to sign in into acrobat reader, is that correct?

Refer to the following forum thread discussing the similar issue:

Access denied on iOS (thru google)

Thanks,

Shivam

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