Access denied on iOS (thru google)

New Here ,
Aug 31, 2018

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Acrobat reader keep saying “Access Denied You no longer have access to this service. Please contact Adobe Customer Support  (http://www.adobe.com/support/contact/ ) if you believe this is an error.”

I login through google. [Personal information has removed by moderator]

Custumor support redirected me to the forum.

Now I’m losing access to all the pdf files on my iPhone. This is getting urgent. Please help!

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1 Correct Answer

Adobe Employee , Aug 31, 2018
AkanchhaS Adobe Employee , Aug 31, 2018
Hi Henryc, Your Adobe account information shows that your registered country is China. Sorry to say, the Adobe Acrobat & Document Cloud services are not available in China. So you wont be able to access it, and that is the reason you have been receiving the message "Access Denied You no longer have access to this service" Hope this answers your query.Regards,Akanchha

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Adobe Employee ,
Aug 31, 2018

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Hi Henryc,

Your Adobe account information shows that your registered country is China. Sorry to say, the Adobe Acrobat & Document Cloud services are not available in China.

So you wont be able to access it, and that is the reason you have been receiving the message "Access Denied You no longer have access to this service"

Hope this answers your query.

Regards,

Akanchha

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