Access Denied

New Here ,
Apr 07, 2020

Copy link to clipboard

Copied

When I use my Adobe ID login Adobe Acrobat Reader for PDF which I download from App store in my iPhone, I failed and alert me: Access Denied, You no longer have access to this service. Please contact Adobe Customer Support…But I can login other apps such as PS Express, Lightroom, Adobe Draw with the same ID, Help.IMG_4848.PNG

TOPICS
iOS

Views

133

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 28, 2020

Copy link to clipboard

Copied

Hi HailunGao,

 

Sorry about the experience.

Since it has been a while you have posted this issue, would like to know if you are still experiencing this issue?

If yes, would you help me with the following information:

  • OS version and app version installed.
  • Device info.
  • Before re-installating the app, what was the issue earlier you were experiencing.

 

Regards,

Tariq 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more