Accessing a Document Cloud document from a different device

New Here ,
Jun 13, 2017 Jun 13, 2017

Copy link to clipboard

Copied

This is the problem I am having.  I download a document to the Document Cloud in the morning using a device such as the ipad.  When I save the document to the document cloud, I am not given a choice on what to call the document.  Adobe comes up with its own name for the document, usually some random number.

Later in the day, I want to see the same document on a different device, usually my android phone.  On my phone, I have downloaded and signed in to the adobe App.  Within the App, I go to Document Cloud.  Documents in Document Cloud are organized by the name of the document.  I have no way to view documents by the date, only by the name of the document.  As I mentioned, the name is typically some random adobe number.  Within the Document Cloud on the app, I have no idea where the document I saved to the cloud earlier in the day is.  When I called phone support, they said they do not support mobile devices.  I pay every month for a Pro DC membership, which should cover phone support. 

In addition, your webpage advertises Pro DC as having the following feature: 

Keep business moving on any device.

You cannot keep business going on any device without a proper method of accessing those documents.  Please explain how I can find recently loaded documents given the issues I have explained above.  

TOPICS
iOS

Views

353

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Jun 14, 2017 Jun 14, 2017

Likes

translate

Translate

Translate
Adobe Community Professional ,
Jun 13, 2017 Jun 13, 2017

Copy link to clipboard

Copied

After you have saved the document in the cloud you can change the name.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2017 Jun 14, 2017

Copy link to clipboard

Copied

Bernd,

I tried this earlier today.  I saved the document to the document cloud using my ipad.  Once I did that, I did not see any way to rename the document.  If I save originally on a mobile device, how can I then rename the document?  I think you are assuming that I am downloading this on a PC initially. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 14, 2017 Jun 14, 2017

Copy link to clipboard

Copied

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines