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Accessing document cloud on iPad through a firewall

New Here ,
Nov 13, 2018 Nov 13, 2018

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Hi

Can anybody help? I am trying to access adobe document cloud through a firewall ('smoothwall') at my institution, but it is being blocked. What websites/server details do I need to allow for access?? I can't find any information on this anywhere and our IT manager doesn't know what he should be enabling!!

Thanks

Matt

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1 ACCEPTED SOLUTION
Adobe Employee ,
Nov 29, 2018 Nov 29, 2018

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Hi Matta,

I am sorry for the delayed response.

You may refer to the following Adobe article and share it with your IT manager to whitelist them on the network so that you can access the Document Cloud services Adobe Creative Cloud Network Endpoints

I have also shared few more ports and urls by direct message, please check your email inbox.

Thanks,

Anand Sri.

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Adobe Employee ,
Nov 29, 2018 Nov 29, 2018

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Hi Matta,

I am sorry for the delayed response.

You may refer to the following Adobe article and share it with your IT manager to whitelist them on the network so that you can access the Document Cloud services Adobe Creative Cloud Network Endpoints

I have also shared few more ports and urls by direct message, please check your email inbox.

Thanks,

Anand Sri.

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