I am making interactive pdfs from InDesign, exporting as interactive pdf, I have my buttons on layers and linked. When I check them on my mac before sending to client the links all work. Once they are sent out over an email system the links do not work for ipads and iphones. Android is OK :)!! Any ideas....
I am using Adobe acrobat Pro DC Version 2020.013.20064
IMac Big Sur 11.0.1
I cannot share the pdf, it is for a school.
I have made pdfs for years in the smae way. I use create button commands so I do not rely on the auto code from Indesign, I export with standard interactive pdf settings. but it will not work on Apple ipads, iphones... This is driving me crazy!!! as it is affecting more than one client. If I publish online from indesign all the interactive elements work.
Links worked for these clients at the start of the year.... so is there something in the indesign update that has knocked it out? or something in Acrobat.
Im having the same problem currently! After a good bit of research it is apparently because the Ipad and Iphone IOS doesnt understand the action programmed to buttons. The only current solution I can find is hyperlinking a text box or image to the page you want it to skip to - which will be labour intensive if you have a large doc. Hopefully apple sort this out its a nightmare! I have a 790 page doc I want a button on.... days into hyperlinking everything I think im going mad