Acrobat Reader won't open with iOS 10 on an iPad

[nicholasb50188782]

iOS 10 was installed on my iPad yesterday, and I cannot now open Adobe Acrobat Reader. Sometimes the front 'Acrobat Reader' page appears, then freezes and crashes. More rarely, after a delay the list of files will either appear but then immediately disappear or will appear for a monent, then crash and disappear when I try to open one. I would appreciate help urgently as I keep a lot of material in Acrobat Reader and at present the system is completely unworkable.

[Tup61]

Thanks I have just updated, and it works very well.Doesn't seem to be slow either.

Regards

Terry.

Sent from Outlook on my iPad.

[Jeewan]

Thank you so much Meenaxi and the team of adobe .

[npf]

Thanks a lot, it funtions now.

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[DOC-4722]

Thank you. It works for me too.

[MeenakshiNegi · Accepted solution]

Hi nicholasb50188782

The new version 16.09.21 that is available on App store.

Please update the application and let us know if you experience any issue.

Regards,

Meenakshi

[Guest]

I was following this problem and it seemed to be resolved, now with 16.10.11 the app is crashing again after 10 seconds whether I navigate in the app or not.

[susand58136534]

I was having the same problem, rebooting didn't help. I uninstalled it and put it back in, wella, it works.

[chans33592240]

do all the record stored in this app lose when you uninstalled and put it back in again?