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Adobe Acrobat marking documents star issue

New Here ,
Apr 30, 2020

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When I mark star any PDF file in Acrobat the entire app got hanged. This happens always 

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Organize PDF pages

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Adobe Acrobat marking documents star issue

New Here ,
Apr 30, 2020

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When I mark star any PDF file in Acrobat the entire app got hanged. This happens always 

TOPICS
Organize PDF pages

Views

233

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 30, 2020 0
Adobe Employee ,
Apr 30, 2020

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Hi Rajat,

 

Sorry for the trouble cuased.

 

As you have mentioned, the Acrobt Reader for mobile device hangs when you add star to the PDF.

When you reopen the app, did you check if the PDF is marked with star or not?

Please try rebooting the device and ensure that the application is updated.

If the issue still occurs, please share application and OS version on the device.

 

Let us know if you need any help.

 

Regards,

Meenakshi

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