I can see this question has been asked before: I pay a monthly subscription for Adobe Acrobat Premium (Edit & Create), however whenevr I go to use this to edit a PDF document I am asked to subscribe.. When I subscribe, it tells me I am already subscribed and then begins to 'activate' subscription however, as with a previous inquiry over same, it the screen remains 'processing' indefinitely. I have been subscribing for a long time now @ $18.69 per month but have not yet been able to use the features? Do I unsubscribe and subscribe to a different Adobe Edit & Create Software? Thank you, Bonnie1812
Have you installed the app Adobe Acrobat Pro in a Windows computer? (This is not the same as Acrobat Reader; you MUST NOT use Acrobat Reader, or you will be asked to subscribe forever).
Oh, OK, there is no way of knowing, but this forum is devoted to the Mac and Windows products, so we'll always assume that's what the question is about unless you say otherwise... I recommend the Acrobat Reader mobile forum instead.
There's no such thing as "Adobe Acrobat Premium". What exactly are you paying for?
Be sure of what you say, because one's Word, especially when spoken aloud, ought to be the Truth (not an assumption, opinion or simply because it sounds reasonable.)
Here's physical, and visual documentation supporting the fact that there IS such a thing.
I think we may have been scammed as the same is happening to me and I know I am beling billed for this Adobe Professional Pro App as well. It worked the first month with allowing me to sign, edit and share but now it keeps asking me to subscribe when I clearly can see I have an "ACTIVE" Subscription on my iCloud on my iPhone
I guess I have been scammed, too. Through google play store, I am subscribed to "Adobe Acrobat Premium" for $9.99 / month which renews on Oct. 18, 2020 and "Adobe Export PDF" for $23.88 / year which renews Sept 1, 2021 . They both say "Adobe Acrobat Reader, pdf viewer, editor & creator" on my google notifications page. I'm confused. It appears that they are the same app though. I'll ask Google first. I've been wanting a reason to tear into them.
Anyone have any idea what's happening?
same here - I can't find much info on "adobe acrobat premium" but I am definitely paying $9.99 per month for it. Cancelling subscription. I primarily wanted a way to convert non-PDF docs into PDF and to highlight PDFs; thinking there's got to be a better (free?) way. Will report back if I learn anything useful!
I just had the same issue. The difference is one plan is purchased through Apple or Google Play store ($9.99/mo) and the other is purchased from Adobe ($23.99/yr). I'm cancelling the 9.99/mo immediately!
Both plans do the exact same thing!
Both plans don't do the same thing. The availability of features are different. I originally signed in for a free trial on my PC, but made the mistake to subscribe with my iPad/Apple after the 7 day trail ended. I was charged for something called "Adobe Acrobat Premium" for a full month and without getting the full benefits of "Adobe Acrobat Pro DC". My suggestion is not to use Apple App Store, instead subscribed with your PC after installing the software, and use your credential for your Apple device.