Adobe acrobat reader (18.09.13) doesn't work after update

[kristiva90912169]

The app freezes and I can't open any files on it. When I go to the app, it crashes after a few minutes. I've tried deleting and uploading the app, and also rebooting my iPad. Some other people seem to have managed to get the app working like that but for me nothing works. Could you fix the problem ASAP!

[MeenakshiNegi]

Hi Kristiva,

Sorry for the trouble caused.

The team is investigating the issue.

Once we get any update on this, we will inform you.

We appreciate your patience.

Regards,

Meenakshi

[Pat Wibbeler · Accepted solution]

Hello,

I am really sorry that you encountered this problem. We have just released a fix for this to the app store. Several users have verified that it fixes the hang while loading the Home view. Can you please let us know if it solves your problem as well?

‎Adobe Acrobat Reader on the App Store

Thank you again!

Pat

[lynnel93309088]

Yes, it is working now. Many thanks!

Sent from my iPhone