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Hi Tiborr,
Sorry to hear that.
Could you please confirm the Adobe service name that you have purchased?
Would also like to know if you have purchased it from the Adobe Store or from Google Play Store on your Android device?
It would be helpful if you can share the email address that you have used to purchase the service in a private message.
You may take help of the steps provided in the following document link to initiate a private message.
- How Do I Send Private Message
Let us know if you need any help.
Regards,
Meenakshi
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