Adobe Acrobat under Ipad, Access Denied with my adobe ID

[zztalent]

Access Denied

You no longer have access to this service. Please contact Adobe Customer Support if you believe this is an error.

Please follow this link.

this is the link

Sign in - Adobe ID

I try all ways to sign in my account in Adobe Acrobat under Ipad, but always failed

Could some help me?

[zztalent]

No one come here to help me. Where is the customer support?

[AkanchhaS]

Hi Zztalent,

We sincerely apologize for the delay in response. 

he above message appears only when there is a problem with the Adobe ID you are signing in.

• As you are using the free application Adobe Acrobat Reader then open the app Sign In into it using same email you are using here.
• To cross check whether you have access to your Adobe account or not, you may login online Adobe: Creative, marketing and document management solutions
• For more details- Acrobat Reader Help for iOS: Help

Regards,

Akanchha

[MeenakshiNegi · Accepted solution]

Hi Zztalent.

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

[sameenC]

I’ve got the same problem when I tried to sign in Acrobat in IPhone . How can we register account from China but can’t use it in the same position? This make me really confused.As you know our country have a ‘Wall’ to the outside Internet,then how can we use this service?What if we bought some APPs but they can’t be used?