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Adobe Acrobat under Ipad, Access Denied with my adobe ID

New Here ,
May 20, 2018

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Access Denied

You no longer have access to this service. Please contact Adobe Customer Support if you believe this is an error.


Please follow this link.

this is the link

Sign in - Adobe ID

I try all ways to sign in my account in Adobe Acrobat under Ipad, but always failed

Could some help me?

Hi Zztalent.

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

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Adobe Acrobat under Ipad, Access Denied with my adobe ID

New Here ,
May 20, 2018

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Access Denied

You no longer have access to this service. Please contact Adobe Customer Support if you believe this is an error.


Please follow this link.

this is the link

Sign in - Adobe ID

I try all ways to sign in my account in Adobe Acrobat under Ipad, but always failed

Could some help me?

Hi Zztalent.

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

TOPICS
iOS

Views

1.1K

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 20, 2018 0
New Here ,
May 31, 2018

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No one come here to help me. Where is the customer support?

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May 31, 2018 0
Adobe Employee ,
Jul 20, 2018

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Hi Zztalent,

We sincerely apologize for the delay in response. 

he above message appears only when there is a problem with the Adobe ID you are signing in.

Regards,

Akanchha

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Jul 20, 2018 0
Adobe Employee ,
Aug 22, 2018

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Hi Zztalent.

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

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Aug 22, 2018 1
sameenC LATEST
New Here ,
Dec 08, 2018

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I’ve got the same problem when I tried to sign in Acrobat in IPhone . How can we register account from China but can’t use it in the same position? This make me really confused.As you know our country have a ‘Wall’ to the outside Internet,then how can we use this service?What if we bought some APPs but they can’t be used?

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Dec 08, 2018 0