Adobe Acrobat Update 18.09.13 Issues

[paumarie]

Hi Adobe Support Team,

I noticed some issues with the latest Adobe Acrobat update:

1. There's no option to send flattened copies.

2. Can't edit file name

3. Preview of the PDF if being forwarded via email is blank except for signatures

I am using an an iPad with iOS 11.4.1 version.

Hope you can solve this issue soon as we use the app in our operations here at the airline.

Thank you.

[MobileDeveloperCK]

Hi paumarie​,

Thank you for reaching out to us.

1. Sharing a flattened copy

You are right.  The "Share Flatten Copy" option is no longer available via the new Share feature in Acrobat 18.09.13 or later.   However, there is a way to generate a flattened copy in Acrobat.  Please take a look at this forum document.

How to share a flattened copy of a PDF document

Please give it a try and see if it works for you?

2. Renaming a file

Would you please make sure that the file that you are trying to rename is closed?  Acrobat doesn't support the option to rename an open file.

From the Files > Locations, tap

• On This iPhone / On This iPad
• Document Cloud
• Dropbox

Example:  Locations > On This iPhone

1. Tap the More (…) button in the file browser.
2. Tap Rename from the menu.
3. Enter a new name in the Rename dialog.
4. Tap Rename button.

3. "Preview of the PDF if being forwarded via email is blank except for signatures"

The problem will be fixed once you flatten PDF documents containing form fields and/or annotations using the method described in #1 above.

Please let us know if you have additional questions.

Thank you!

[MobileDeveloperCK]

Hi paumarie​,

We just released Acrobat Reader 18.12.00 to the App Store on December 14, 2018.

This release offers the new flattening option in Acrobat Settings > Preferences.

Please take a look at the updated forum FAQ document for more details.

How to share a flattened copy of a PDF document

Would you please update to 18.12.00 and let us know if the new option works better for you?

Thank you!