Adobe Acrobate

New Here ,
Apr 21, 2020 Apr 21, 2020

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I have acrobate on my IPhone 7plus and upgraded over the weekend. It has not worked sense then. Keeps telling me to purchase. Showing I have subscription on phone. 

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General troubleshooting

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Adobe Employee ,
Apr 28, 2020 Apr 28, 2020

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Hi Hcrcga,

 

Sorry about the experience.
You may try the following steps and let us know if that is helpful resolving your issue:

Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchases

 

Regards,

Tariq

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