Highlighted

Adobe ExportPDF not working on iPad

New Here ,
Jan 17, 2020

Copy link to clipboard

Copied

I have Adobe Export PDF on my iPad and has worked fine until just recently (last 6 mos). Now it is not launching or showing in available places to save documents. I have tried to uninstall and reinstall, but this did not help. I can see that my subscription is still good until 6/2020. What can I do?

 

[Title renamed by moderator]

TOPICS
Edit and export, General troubleshooting, iOS

Views

55

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe ExportPDF not working on iPad

New Here ,
Jan 17, 2020

Copy link to clipboard

Copied

I have Adobe Export PDF on my iPad and has worked fine until just recently (last 6 mos). Now it is not launching or showing in available places to save documents. I have tried to uninstall and reinstall, but this did not help. I can see that my subscription is still good until 6/2020. What can I do?

 

[Title renamed by moderator]

TOPICS
Edit and export, General troubleshooting, iOS

Views

56

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 17, 2020 0
Adobe Employee ,
Jan 20, 2020

Copy link to clipboard

Copied

Hi Shannons,

 

As you have mentioned above, you are subscribed to Adobe Export PDF subscription.

When you say it is not launching, are you referring to the Adobe Acrobat Reader mobile application or the export PDF option in the Adobe Acrobat Reader application for mobile? 

It would be helpful if you can share the application and OS version on the device.

 

Please take a backup of all the files in the application. Then sign out of the application and uninstall it.

Reboot the device once and reinstall the latest version of the application from the App Store.

Check if you still experience the issue.

 

Let us know how it goes.

 

Regards,

Meenakshi

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 20, 2020 0