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Adobe icon not showing up in iTunes and download options

New Here ,
Jun 13, 2017

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I downloaded the adobe reader for my new iPad, but I' having trouble loading my PDF documents into it.

When I connect the iPad to my computer, the adobe icon doesn't appear in the apps section, and when I download a PDF from an email it doesn't give me adobe as an option.

Is there something that I need to activate or deactivate to make the icon show up? Is this a bug?

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Adobe icon not showing up in iTunes and download options

New Here ,
Jun 13, 2017

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I downloaded the adobe reader for my new iPad, but I' having trouble loading my PDF documents into it.

When I connect the iPad to my computer, the adobe icon doesn't appear in the apps section, and when I download a PDF from an email it doesn't give me adobe as an option.

Is there something that I need to activate or deactivate to make the icon show up? Is this a bug?

TOPICS
iOS

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288

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 13, 2017 0
Adobe Employee ,
Jun 15, 2017

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Hi,

Acrobat Reader for iPhone and iPad supports File Sharing via iTunes for Mac or Windows.

How to back up and restore PDF documents on iPad/iPhone using iTunes

What is the version of your iTunes for Mac or Windows?  Have you authorized your Mac/Windows computer to access your iPad?

iTunes - Apple Support

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