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Adobe isn't saving document annotations

New Here ,
Jan 18, 2018

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Adobe isn't saving my annotations/highlights or any notes I make on my documents. It will pop up with the error "Read-only Document" and ask me to Create a Local Copy, or when I press back out of my document it will not save. I've been using this app for school now for a year and a half and I've never had this error before. I'm in professional school and my lecture notes are very important to me. Nothing is saving and I've lost a lot of work already, is someone able to assist me with this?

Hi alexs89853260​, jamesh41423066​,

We just released Acrobat Reader 18.01.22 to the App Store.

This is the latest official release (that is identical to the pre-release version) as of January 23.

Please let us know if it works for you.

Sorry for the inconvenience caused.

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Adobe isn't saving document annotations

New Here ,
Jan 18, 2018

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Adobe isn't saving my annotations/highlights or any notes I make on my documents. It will pop up with the error "Read-only Document" and ask me to Create a Local Copy, or when I press back out of my document it will not save. I've been using this app for school now for a year and a half and I've never had this error before. I'm in professional school and my lecture notes are very important to me. Nothing is saving and I've lost a lot of work already, is someone able to assist me with this?

Hi alexs89853260​, jamesh41423066​,

We just released Acrobat Reader 18.01.22 to the App Store.

This is the latest official release (that is identical to the pre-release version) as of January 23.

Please let us know if it works for you.

Sorry for the inconvenience caused.

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iOS

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581

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Jan 18, 2018 0
Adobe Employee ,
Jan 18, 2018

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hi alexs89853260,

I’m sorry for any inconvenience.

Acrobat Reader displays the "Read-Only Document" alert and fails to save pending changes in following scenarios,

  • switch to other apps
  • let your iPad/iPhone go to sleep

We are actively working on a fix and trying to release a new update to the App Store as soon as possible.

 

Meanwhile, a workaround for this problem is to tap the < (Back) button to close your PDF document to save changes before switching to other apps or letting your iPad/iPhone go to sleep.

 

Thank you in advance for your patience while we work on it.

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Jan 18, 2018 0
New Here ,
Jan 22, 2018

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I have the same problem it is very annoying I love the app but this is a problem I use this app every day

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Jan 22, 2018 0
Adobe Employee ,
Jan 23, 2018

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Hi alexs89853260​, jamesh41423066​,

We just released Acrobat Reader 18.01.22 to the App Store.

This is the latest official release (that is identical to the pre-release version) as of January 23.

Please let us know if it works for you.

Sorry for the inconvenience caused.

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Jan 23, 2018 0
New Here ,
Jan 23, 2018

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So far it is running like it used to so I am very happy thank you !

James Hughes

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Jan 23, 2018 2
Adobe Employee ,
Jan 23, 2018

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Hi jamesh41423066​,

We appreciate your help and feedback!

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Jan 23, 2018 0