Adobe subscription problem

New Here ,
Apr 07, 2020

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I have subscribed yesterday for the acrobat reader app on the iPhone, I paid 1 month subscription but when I go to the app it asks me to subscribe in order to compress a file. Then it gives the small msg that I am subscribed but I am not able to use the compress or other utilities. What should I do? How can I fix this issue?

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Install update and subscribe, iOS

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Adobe Employee ,
Apr 28, 2020

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Hi Elianes,

Sorry for the inconvenience.

If you are still experiencing this issue, you may try the following steps and let us know if that is helpful resolving your issue: Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchases



Regards,

Tariq 

 

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