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Adobe won't open on my galaxy s6

New Here ,
May 21, 2018

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I Uninstalled and reinstalled and it still says that I need a subscription . Then it says that I have a subscription but it still won't open .

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Adobe won't open on my galaxy s6

New Here ,
May 21, 2018

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I Uninstalled and reinstalled and it still says that I need a subscription . Then it says that I have a subscription but it still won't open .

TOPICS
Android

Views

164

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 21, 2018 1
Adobe Employee ,
May 30, 2018

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Hi Tammyd,

If I understand correctly, that you have the Adobe Reader mobile application installed but when you are trying to use it. Its giving you the option to buy the application again.

1- You may "Sign Out" & "Sign In" back in the application and try again.

2-  To cross check, login on web https://cloud.acrobat.com/exportpdf  and see whether you are able to use your service there or not?

Regards,

Akanchha

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May 30, 2018 2