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After highlight or note in PDF file, it doesn't open up any more on IPAD

New Here ,
Oct 07, 2018

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I did write some note in my pdf, and then saved it on IPAD.

when i would  like to open it

it showed there were something wrong, please open it later

however, it past ONE day, i can not open my pdf NOW on IPAD

BUT, i can open the file on PC and iphone without any note....

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iOS

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After highlight or note in PDF file, it doesn't open up any more on IPAD

New Here ,
Oct 07, 2018

Copy link to clipboard

Copied

as title

I did write some note in my pdf, and then saved it on IPAD.

when i would  like to open it

it showed there were something wrong, please open it later

however, it past ONE day, i can not open my pdf NOW on IPAD

BUT, i can open the file on PC and iphone without any note....

TOPICS
iOS

Views

117

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 07, 2018 0
Adobe Employee ,
Oct 08, 2018

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Hi yi-chiuw7599020​,

We apologize for the inconvenience this has caused you. Would you be willing to share one or two of the PDFs you are having this problem with to us (Adobe) so we can investigate the cause of the problem?

I've sent you a forum private message with the instructions on how to share your PDF form.

Alternatively, could you try to reboot your device, make sure your network connection is turned on, and reopen Acrobat?

Thank you for your patience.

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